Keys to a successful Care Management Compliance Strategy


  • Trains and certifies adherence to care management policies and procedures by all members of the Care Team

  • Assures HIPAA compliance measures are maintained

  • Engages to measure and address patient experience with their care

  • Recommends changes as indicated for maintaining clinical best practices

  • A regularly updated (not just annual) patient-centered Care Plan with longitudinal results and evidence-based clinical outcomes which are reflected in the Patient’s chart.

  • Validated and reviewed DOCUMENTATION of all billed minutes spent each month by each member of the Care Team.

  • Monthly patient assessments are adjusted based on the  Patient’s status according to their longitudinal Care Plan.

  • 24/7 Patient access to the Care Team – and recurring interactive asynchronous communications for modifying unhealthy behaviors.